Responsible. Aurelio José Domingo Roza

Purpose. Attention of requests related to service provision  and compliance with contractual and pre-contractual obligations.

Legitimation. Consent of the data subject

Target audience. Other Spanish companies affiliated to Aurelio José Domingo Roza’s network of Collaborating Entities. Public administrations and public organisations for the fulfilment of obligations directly enforceable on Aurelio José Domingo Roza.

Rights. Access, Rectify and Delete Data, as well as other rights, as explained in the Additional Information.

Additional information. Please refer to the Additional and Detailed Information on Data Protection.

Additional Information. Aurelio José Domingo Roza in its commitment to the Protection of the Personal Data of its clients, and as the maximum guarantor of the privacy of the same, has carried out a review of all its business processes and especially those that involve the processing of personal data, adapting them to the new requirements of the Community regulations, General Data Protection Regulation (GDPR), implemented appropriate security measures in accordance with the results obtained from the risk analysis carried out and has updated its privacy policies and consequently this Legal Notice.

The User and/or Client guarantees that the data provided are true, accurate, complete and up to date, being responsible for any damage or loss, direct or indirect, that may be caused as a result of a breach of this obligation. In the event that the data provided belong to a third party, the User and/or Client guarantees that he/she has informed said third party of the aspects contained in this document and obtained his/her authorisation to provide his/her data to Aurelio José Domingo Roza for the aforementioned purposes.

The Portal may host blogs, forums, and other applications or social networking services in order to facilitate the exchange of knowledge and content. Any personal information provided by the user may be shared with other users of this service, over which Aurelio José Domingo Roza has no control.

For the purposes of technical security and system diagnostics, in an anonymised or pseudonymised form, Aurelio José Domingo Roza may record the IP address (Internet access identification number of the device, which allows devices, systems and servers to recognise and communicate with each other). This information may also be used for web performance analysis purposes.

In accordance with the provisions of the applicable regulations on the protection of personal data, the User and/or Client of Aurelio José Domingo Roza is hereby informed of the following:

1. DATA CONTROLLER. The following are Entities belonging to Aurelio José Domingo Roza, and therefore Responsible for the Processing of the data provided voluntarily by the user:

2. PURPOSES OF THE PROCESSING OF PERSONAL DATA. The personal data provided voluntarily by the user, either through the completion of forms – on paper or electronic media – or through e-mail communications or telephone contact, will be incorporated into treatment records owned by Aurelio José Domingo Roza with the following purposes:

  • The Processing and management of the request for information and/or advice, pre-contract or contract made by the User and/or Client via this site, telephone, e-mail.
  • The management and control of the services offered through the website, telephone or e-mail, related to advice and the provision of services that may require referral to professionals in the field of legal, health and insurance assistance.
  • The sending of information about services and products of Aurelio José Domingo Roza, whose contracting could be of interest to the user.
  • To provide legal support to disadvantaged groups, through the implementation of activities related to training, awareness-raising and the development of specific entrepreneurship programmes and projects.
  • Manage the Users of the Website and, where appropriate, the activation and administration of registration as a User in the reserved area of the Website.
  • To provide the services included in the Website and/or to provide the information requested, either via the web, by e-mail or by telephone. Telephone calls may be recorded in order to guarantee the quality of the service. Emails may report a confirmation of receipt and reading.
  • To manage the contractual or commercial relationship established between Aurelio José Domingo Roza and the Users and/or Clients.
  • Manage the compliance of the contractual or extra-contractual obligations assumed by Aurelio José Domingo Roza.
  • To offer the User personalised products and services or content by means of obtaining profiles and segmentation or CRM work, expanding and improving those that the Client currently has.
  • In those cases in which the User expressly consents, to send advertising communications and commercial information, by different means (e-mails, SMS, purchase ticket… ), about Aurelio José Domingo Roza, third parties (always through Aurelio José Domingo Roza itself, as a result of its collaboration agreements with them), about its activities, products, services, offers, competitions, special promotions, as well as documentation of various kinds that may be of interest or useful to the User and/or Client, related to the sectors of transport, leisure, travel, culture, cards and means of payment, automotive, insurance, financing, gifts, or technology.

Likewise, in each process where the user provides their personal data, they will be informed of the obligatory or optional nature of their fullfillment, and of the consequences of not providing them.

3. INFORMATION ABOUT THE PROCESSING OF DATA FOR SENDING COMMUNICATIONS. Data used, or provided, in the informative and/or promotional communications are processed by Aurelio José Domingo Roza for purposes consisting of sending electronic communications of an informative nature on services, activities, publications, celebrations, congratulations and social and professional events of Aurelio José Domingo Roza or third parties of the Aurelio José Domingo Roza network of firms in the sector, consultancy and insurance that may be of interest to the User and/or Client; the monitoring and optimisation of marketing campaigns carried out using technologies for this purpose.

Consent for sending of such communications may be revoked at any time in each of communications received by means of mechanism provided for this purpose.

Criteria for data conservation data will be based on the manifestation of opposition to the processing on your part. In any case, you may exercise your rights of access, rectification, deletion, limitation of processing, opposition, portability and the right not to be subject to automated individual decisions by sending an e-mail to info@catrekk.com attaching a photocopy of your ID card or equivalent document.

4. PERSONAL DATA OF THIRD PARTIES. In the event that the personal data provided by a person other than the user or owner of the data acting as a representative of the latter, said representative guarantees that he/she has informed the owner of the data provided of this Privacy Policy and has obtained his/her authorisation to provide his/her data to Aurelio José Domingo Roza for the aforementioned purposes. Likewise, he/she guarantees that the data provided are accurate and up to date, being responsible for any direct or indirect damage or harm that may be caused as a consequence of the non-fulfilment of this obligation.

5. PERIOD OF RETENTION OF PERSONAL DATA. The personal data provided will be kept for as long as the contractual relationship is maintained, their deletion is not requested by the interested party and they must not be deleted because they are necessary for compliance with a legal obligation, for the formulation, exercise and defence of claims, or when their conservation is required to enable the application of any benefit, discount or promotional advantage for the customer.

In the event that the user gives their consent to the processing of their data or exercises their rights of cancellation or deletion, their personal data will be kept blocked at the disposal of the Administration of Justice for the legally established periods in order to attend to possible liabilities arising from the processing of the same.

6. LEGITIMATION FOR THE PROCESSING OF PERSONAL DATA. Aurelio José Domingo Roza is entitled to carry out the processing of personal data on the basis that:

  • The User and/or Customer has given his/her explicit consent for the purposes described in section 2 of this Policy that require the processing of User and/or Customer data revealing racial or ethnic origin, political opinions, religious or philosophical convictions, trade union membership, genetic data, biometric data aimed at uniquely identifying a natural person, data relating to health, criminal offences or data relating to sexual life or orientation.
  • El Usuario y/o Cliente ha facilitado sus datos personales en el marco de una relación contractual o precontractual con la finalidad de responder a su solicitud de información y/o asesoramiento en el ámbito de la asistencia jurídica, sanitaria y de seguros.
  • The User and/or Client has given their informed consent for the sending of commercial communications related to products and/or services of Aurelio José Domingo Roza that may be of interest to the User and/or Client, for the installation of tracking systems that report on browsing habits according to the Cookies Policy, or for the sending of information requested through contact forms.

There are legal obligations that require the processing of personal data, in accordance with the services provided. The legal basis for the processing of the personal data of Users and/or Clients by Aurelio José Domingo Roza, resides in letters a), b) and c) of number 1 of article 6 of Regulation (EU) 2016/679, of 27 April.

7. CATEGORIES OF RECIPIENTS. The personal data of Users and/or Clients of Aurelio José Domingo Roza may be communicated to the following categories of interested parties:

  • IT service providers, including “cloud computing” services.
  • Public Administrations and Public Bodies, for the fulfilment of obligations directly enforceable to Aurelio José Domingo Roza and/or when there is the corresponding legal authorisation.

8.INTERNATIONAL TRANSFERS. At present, Aurelio José Domingo Roza will not carry out international transfers of data.

9.RIGHTS OF THE INTERESTED PARTIES. The User and/or Client may exercise before Aurelio José Domingo Roza the rights of access, rectification, deletion, limitation of processing, opposition, portability, and to oppose automated individual decisions. Likewise, they may revoke their consent in the event that they have given it for a specific purpose, and may modify their preferences at any time.

The User and/or Client may exercise any of the rights mentioned in the previous paragraph by sending an e-mail indicating the right being exercised to Aurelio José Domingo Roza at the following address: info@catrekk.com, attaching a copy of the User’s National Identity Card, National Identity Card or passport and the documentation that, where appropriate, supports the request.

The User and/or Client is informed that he/she may address any type of complaint regarding the protection of personal data to the Spanish Data Protection Agency www.agpd.es, the Spanish State Control Authority.

10.UPDATE OF THE POLICY. This policy has been updated in accordance with the requirements of the Community regulation on Personal Data Protection, the General Data Protection Regulation (GDPR). Likewise, we inform you that this policy may be modified due to changes in the requirements established by the legislation in force at any given time, judicial decisions and jurisprudential changes, as well as changes in the actions and business strategy of Aurelio José Domingo Roza and its subsidiaries. The publication, and access by users, will be made through this same site, it being understood that the relations established with them prior to the change will be governed by the rules established at the time the website was accessed for its establishment.